Services
We're here
for you.
Not just when buying a bike or accessories. Especially if something's wrong with your bike, we're happy to help: our team inspects it closely, finds the problem and recommends the right fix at a fair price. And even when we're closed, you can still keep going.
Advice
We have your dream bike.
Our qualified team advises you on choosing and configuring your bike model. Together we create your dream bike, one that matches your needs exactly and is precisely fitted to your body. Please book a consultation for this.
24 hours
24-hour repair drop-off
Around the clock.
This service is designed to make your life easier: bring us your bike for repair whenever it suits you, completely independent of store opening hours.
It's that easy
- 1
Park and lock your bike outside the store.
- 2
Fill in the prepared envelope: name, contact, bike, job. Only signed orders are processed.
- 3
Put the key in the envelope or note the lock's code.
- 4
Drop the envelope in the secured letterbox. Our workshop team takes care of the job promptly and gets in touch with any questions.
24-hour service
Always there for you.
Lock broken and all the shops closed? Changing a tyre on a Sunday but no tyre lever? No problem. Our bikeOmat service stations stock a wide range of bike parts and accessories at fair prices, around the clock. A free air station and an e-bike charging station are built in too.
More services
Everything around repairs.
- Loan bike service
- For the duration of the repair you get a loan bike, subject to availability, free of charge for workshop customers.
- Express service
- A small problem, loose cable, flat tyre, chain that's jumped off? Just drop by, the team will take care of it right away. For bigger jobs, a 24-hour express surcharge applies depending on capacity.
- Cleaning service
- Thorough bike cleaning that also covers the wear parts. Free with a service for bikeOmotion bikes.
- Damage assessment
- After an accident, insurers often require a cost estimate or an assessment of whether repair is still worthwhile. We put together the damage assessment with a cost plan.
- Quick questions, a photo of the problem, appointment requests: +49 157 763 674 66.